Frequently Asked Questions
Everything you need to know about your favorite snacks and sweets.
How long will it take for my treats to arrive?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location, while express options are available at checkout.
Do you offer international shipping?
Currently, we only ship within the domestic United States to ensure our products remain fresh and arrive in perfect condition.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a replacement or refund.
Are your products suitable for people with allergies?
While many of our treats are nut-free or gluten-free, all products are processed in a facility that handles wheat, soy, dairy, and nuts. Please check the specific ingredient list on each product page for details.
How should I store my treats to keep them fresh?
We recommend storing your treats in a cool, dry place away from direct sunlight. For specific items like our gourmet chocolates, airtight containers are best for maintaining texture and flavor.
Can I cancel or modify my order after it's placed?
Because we strive to ship orders as quickly as possible, we can only accept cancellations or modifications within 2 hours of the order being placed.